What Is The Average IT Support Costs Per User In Dallas & Fort Worth

Is your business assessing the cost of hiring an IT managed service provider to determine if the services are worth the cost? Alternatively, have you decided to partner with an IT service provider but want to make sure you’re getting the best possible deal?

Being aware of average IT support costs per user In Dallas & Fort Worth can help you ensure you’re getting your money’s worth. It can also help you manage your budget so you’re investing the right amount of money in IT maintenance and improvements. Following is some important information that will help you understand how much you’ll need to pay for IT support per user in Dallas and Fort Worth, as well as an overview of the services and benefits you’ll get from working with an IT managed service provider.

IT Supports Costs Dallas Fort Worth

Average IT Support Costs Per User in Dallas & Fort Worth

It has been estimated that the average cost of IT support per user in Dallas and Fort Worth ranges from $125 to $300 per person, per month. The “per user” cost includes all the devices a single individual uses to connect to the company network. For instance, an employee who works from home may be counted as a single user while the IT company handles support for that employee’s computer, mobile phone, and business phone.

The huge price range can be disconcerting for those who aren’t familiar with how managed IT services operate. Following is an overview that can help you understand why some companies charge significantly more than others.

Number of Users

Managed services often offer discounts for large groups of users. This means that large business owners will likely find their per-user costs are lower than those of small and mid-size business owners.

Services Provided

What services are being offered for each of your individual users? Are the services 24/7 or restricted to regular business hours? If you’re getting a cheap price quote, do some research to ensure the managed service isn’t cutting corners. On the other hand, a high price tag shouldn’t be immediately accepted as the IT managed service provider may be including features and services you don’t need.

Chosen Company

Costs vary from firm to firm. That’s why it can be a good idea to do some “comparison shopping” before selecting a managed service. While cost isn’t the most important consideration to take into account when selecting an IT service provider, a bit of research can help you save money.

IT Support Costs Per User In Dallas_Fort Worth Since 2010

What about Other Pricing Models?

The per-user price model isn’t the only option on the market. IT companies offer other pricing models that you may want to consider.

Managed Services

The managed service model isn’t expensive compared to most other pricing models. However, services are limited to monitoring your network and devices and alerting you if a hack or vulnerability is discovered.

Per-Device Costs

Companies that sign up for a per-device plan will need to pay a fee for every single device it owns and operates. Per-device costs range from $5 to $100 a month.

A la Carte Services

A la carte services allow you to pick the services you need, when you need them. You can hire an IT consultant to help you upgrade your IT set-up for a month and then pay your IT service provider to transition your business to the cloud the next month. Alternatively, you can pay for additional IT support during busy business seasons while paying for less support during slow months. A la carte services can be ideal for some companies but it’s not always the best option. These services don’t provide proactive support you’ll need to protect your system from hackers. Furthermore, you may wind up paying high fees per-user if you need to unexpectedly order specialized or emergency IT services.

Tiered Services

Many IT managed services offer tiered service packages to suit the needs of companies of different sizes and from different industries. A tiered package can be a good idea if you only need select services but may not be able to meet the needs of all companies.

Comprehensive Services

If you want a fully-staffed IT department with the best possible cybersecurity, proactive network monitoring, IT assistance and support, and a range of other IT services at your fingertips, comprehensive service (also known as “all you can eat” service) is likely your best bet. It’s expensive but the cost can be more than worth it, especially for firms that need specialized forms of IT assistance. Estimates indicate that the average cost of a comprehensive IT service package is under $30,000 a year

Corptek IT Support for Dallas and Fort Worth Companies

Are you looking for an IT managed service provider that offers top-tier services at a reasonable cost? Corptek has been providing IT assistance to Dallas and Fort Worth companies for the last fifteen years. We have a 98% retention rate and an A+ Better Business Bureau rating as our clients know that we offer the best possible IT service deals on the market.

Corptek provides IT managed services, cybersecurity services, network set-up and management, Microsoft Office 365 consulting, HIPAA compliance services, help desk assistance, incident response planning services, and more. We work with companies of all sizes and from all industries, offering specialized assistance and expertise that will help you grow your business while keeping costs down. Get in touch with us at your convenience to learn more or to schedule an appointment with our team of IT experts.