Fast, Dedicated and Professional IT HelpDesk Assistance
Systems break. The consequences can be catastrophic for businesses with downtime leading to decreased employee morale, loss of revenue, poor customer experience, and negatively impacting your business.
At HelpDesk60, we understand.
And we’ll begin helping you within 60 seconds – guaranteed.
That’s why our dedicated team of IT professionals strives to offer quick, effective, and comprehensive solutions to IT problems – keeping your business operational and your customers happy.
We guarantee rapid response times especially during business hours when you most need it – so you can get back to serving your customers. We take a user-centric approach to managing issues or incidents, directing our energy and focus where they are most needed.
Our team of experienced IT support professionals seeks to understand your questions and IT issues. If we can’t answer your question or solve your IT problem remotely, we can come to your premises at your convenience. We’re your reliable, dedicated IT partner, collaborating with you and troubleshooting problems as they arise, all while supporting strategic business growth.
What You Can Expect
- Unlimited on-demand remote support from our qualified, dedicated team of experts during business hours
- 60 seconds or less response time to support requests – eliminating any communications delays
- Expert on-site technicians if the issue can’t be resolved remotely
- Quick, efficient, and thorough solutions to IT questions and troubleshooting requests
- An almost 80% remote resolution rate – reducing unnecessary downtime
- Desktop applications that put you in direct contact with our HelpDesk60 technicians
Benefits of HelpDesk60 for Your Dallas-Fort Worth Company
Cost Savings
Utilizing HelpDesk60 assistance with predictable billing that boosts business efficiency, operations, and collaboration while saving you time and money
Scalability & Security
Improves business scalability and security by utilizing a dedicated, qualified team of IT experts to identify, troubleshoot, and remedy emerging IT problems before they impact your business
Early Warning and Fixing Problems
Boosting productivity by identifying and fixing issues before they escalate or cripple business operations through operational and security monitoring
Reduced Downtime
Reduced infrastructural downtime – boosting operational efficiency and productivity within your business
Efficiency
Quick response to common issues, user service requests, and incidents – enabling better communication and collaboration among your staff
When You Want Help…You Want it Immediately
Whether you’re a small business, large corporation, dealership or even financial services firm, we’ve got you covered with HelpDesk60
What Does HelpDesk60 Cost?
We offer HelpDesk60 at an easily-budgeted, per-computer subscription cost. One monthly payment gives you the troubleshooting and remote support your staff needs to avoid costly downtime caused by IT questions and issues.
