Searching For A New IT Services Company In Fort Worth?
Corptek guarantees IT services and IT support for local business in 60 Seconds. Yes! 60 Seconds.
Every time your IT network breaks down, it costs you money — serious money. A recent study from Appdynamics revealed the staggering losses that companies during downtime.
- The average total cost of downtime annually is $1.25 billion to $2.5 billion for enterprises.
- The average hourly cost of an infrastructure failure is $100,000 per hour.
- The average cost of a critical application failure per hour is $500,000 to $1 million.
How much is downtime costing your company?
If you run a small or mid-level business, you can’t afford for your IT software or hardware to quit on you suddenly. When dollars count, you need to find an IT services Fort Worth provider who can respond quickly when a component in your IT infrastructure suddenly fails.
HelpDesk60 to the Rescue
At Corptek, we understand that you need us most when things suddenly go wrong, not when they are going smoothly. Therefore, we have created HelpDesk60, a revolutionary Help Desk service that offers amazingly fast response times.
We guarantee that one of our IT specialists will begin helping you within 60 seconds.
We strive to offer quick, effective, and comprehensive solutions to IT problems so that your team doesn’t waste time, and you don’t waste hundreds of dollars in downtime. When you contact us during business hours, we will respond and immediately get to work to correct any problem, answer any question, or address any issues you may be experiencing.
What Can You Expect from HelpDesk60?
- On-demand remote support during YOUR business hours
- 60 seconds or less response time to support requests
- Expert on-site technicians if we can’t solve the issue from our remote help center
- Fast solutions to your IT questions and troubleshooting requests
- 80% rapid, remote resolution rate, reducing downtime significantly
We also offer three different ways to communicate with us.
- A client portal that goes nicely on your desktop
- Phone number with an actual person on the other end
- An email that sends us instant notifications once you’ve sent the email
What Are the Advantages of HelpDesk60
There are numerous advantages to using Corptek HelpDesk60:
You Save Money
Our goal is to help you reduce your downtime so that you don’t waste money in lost production. The faster you contact us, the quicker you can get back to your business operations.
Our Help Support is Secure and Scalable
As your business grows, so will your IT infrastructure. However, no matter how large or complex your IT network becomes, Corptek can handle any troubleshooting problems large or small. By solving issues quickly, we can keep your network secure.
Early Warning Detection & Response
The best way to solve problems is to prevent them from happening in the first place. We implement IT strategies that anticipate challenges and have a plan in place that eliminates the risk of these problems occurring. The best protection is prevention.
Best of All… You Don’t Have to Wait
When you are dealing with IT issues, you don’t want to wait. You want help immediately. We understand this sense of urgency and respond accordingly. When you contact us, you won’t have to wait for a response or a solution. We provide priority VIP IT services for every client we have.
Complete Business IT Services Fort Worth
Corptek Solutions offers comprehensive Internet security in Fort Worth for small and mid-sized businesses. We can help you optimize productivity, streamline your internal processes, keep your organization secure, and help your business grow.